State: Virginia City: Williamsburg Clear all filters (7 of 392 reviews match)
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1.8
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I was lied to when I moved in here by the Realtor, who worked for Lennar. 13 pages of mistakes, four were critical. James City County should not have issued permit to move in. All I got was an apology. had to pay for my own concrete slab that agent said would be done....
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2 comments
Anonymous
#1166901

Just completed 3rd engineering report. My home is still under a 10 -year warranty.

Lenora has refused to honor their own warranty have had James City Counties Inspector out and he has taken notes and is aware that my home was never inspected. Current Warranty Specialist is Wesley Dollins, who is not even close to being a knowledge warranty inspector. Have set up meeting with City Manager and Mayor to discuss why Lennar is getting away with not having "ALL" of their homes inspected. My trusses have been cut and altered without being signed off on by a Professional Engineer.

Concrete floor, covered with wood and ceramic tile in the bathroom are covered under the 10 year warranty. Several state code violations need to be addressed and the trusses need to be stabilized. Two roof leaks as the result of unfinished work. Attempted to conceal separating of joints.

They were supposed to fill and replace part of the flooring. Never filled the joints. Several messages were left with James City County Inspector, even spoke with his girlfriend and asked her to have him call me. No response.

Lenora has a policy to put you off by telling you to call different people. They are either in a meeting, or out of the office. Messages never returned.

You have to walk right in to their office to be confronted. Confrontation nearing.

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#760421 Review #760421 is a subjective opinion of poster.
Reason of review
Poor customer service

Home Construction Review

1.0
Details
Horrible construction and NO customer service once they get your money. Do yourself a favor and RUN!!!
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Review
#646585 Review #646585 is a subjective opinion of poster.
Reason of review
Poor customer service
Lennar has no customer service. They say they will fix things, installed incorrectly, and then the contractor(s) don't show up because Lennar doesn't pay their bills. Lennar, in Williamsburg, Va., fires people and them hires them back. Construction supervisor...
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1 comment
Anonymous
#1491908

The Lennar sales staff are bad people, one of the woman changed a buyers contract after execution, was caught and yet she still works here.

Review
#627479 Review #627479 is a subjective opinion of poster.
Reason of review
Poor customer service

Lennar - Staff Review from Williamsburg, Virginia

1.8
Details
Be aware that your Lennar Sales Associate does not speak for Lennar. Every promise our sales associate made was ultimately rejected by Lennar Corporate. If you must buy a house from Lennar, get EVERYTHING in writing. Truth is foreign to them.
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2 comments
Anonymous
#1765044

Must have been Jane Potter

Anonymous
#1011243

I have to agree. The sales agent will say anything to close on a house and after you are in, Lennar will tell you that the sales agent's word doesn't hold them to anything.

The do everything and anything to wear you down until you finally stop complaining. If you really want to buy here trust no one from Lennar and get a real estate attorney to put everything in writing.

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#623817 Review #623817 is a subjective opinion of poster.
Reason of review
Poor customer service
Lennar Colonial Heritage has the wisdom to fire subcontractors and managers and then hire these incompetents back. The houses look good but are not and fall apart fast. At Colonial Heritage the main problem is rain water runoff, the place floods with a simple light...
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2 comments
Anonymous
#1491906

When it rains the place floods, elevation doesn’t matter.

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#588881 Review #588881 is a subjective opinion of poster.
Reason of review
Bad quality
Virtually all homes built by Lennar at Colonial Heritage in Williamsburg, Virginia have had fogged window failures after only a couple of years in service. They continue to fail year after year at great expense to home owners, especially those who are not the original...
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3 comments
Anonymous
#1161464

I just had a recent issue with fogged windows at my house. MI Windows was very helpful and I replaced all the windows in my house for $400 installed thanks to their warranty (and I am not the original owner, as they would have been able to replace them for free).

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#533080 Review #533080 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Lennar complaints
leaking garage door header due to no flashing or cap. Lennar rep. came out and said header needed capping. He called later and said his boss declined to make repair as house is out of warranty. House is 31/2 yrs old. Defiencies in construction such as this don,t show...
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2 comments
Anonymous
#908460

Not all hispanics are illiterate. Many are well educated and speak multiple languages.

You'd never guess though, because we don't "look Hispanic." Therefore, you only notice the ones that are obviously Hispanic and working manual labor jobs.

Educate yourself. Sorry about your house situation.

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#529232 Review #529232 is a subjective opinion of poster.
Service
Lennar House Construction

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