32607 Willow Ave SE, Black Diamond, WA 98010, USA
Not resolved
3.2
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
1 comment

We have not moved in yet, and we have a major complaint about the Project Manager whom does not respond to emails. Etc.

The home we are due to close on in this development 11/6/18, has a front door they decided to paint yellow. It is UGLY and EMBARRASSING, and is the only one on our block. We asked our Lennar sales agent to email him so we could get the form to submit to ask permission to replace it with a nicer low key door at our expense. The onlu response we received is he is busy & they can't figure out what the process will be.

Its not our problem there is no HOA in place yet, but i cannot stand the disgusting color that was chosen.

This is our 3rd home we've had built, and NEVER had an issue with upgrading or changing out items on a home. This is VERY dissapointing to say the least.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1604245

I'm having the same problem with Lennar at Stonemont in Holly Springs, NC. They wont allow changes or modifications even if I'm willing to pay for it.

Lennar at one time was in business of building homes for families and people. Now they simply don't care about building a "home" or their "customers". They simply build structures.

I predict Lennar will be going out of business in the Raleigh-Durham area within the next few years. I strongly recommend not purchasing a home from them and I certainly recommend not purchasing their stock.

You May Also Like