443 Lennar Reviews and Complaints @ Pissed Consumer

PissedConsumer1179406 of Trumbull, CT Jan 30, 2018

Experience in buying a new home

2.5

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I purchased my home on 12/21 and I have had a number of issues in the Hills of Crown Ridge subdivision. My heater was not working properly and could not be serviced to working order for 6 days. The temperatures in my area were sub 30 during this time period and my...

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#1179406

Location

Frisco, Texas

Service

Lennar Home Buying

Pros

Design

Cons

Excuses
Warranty

Reason of review

Damaged or defective

Loss

$217

Preferred solution

Let the company propose a solution

Most helpful review

Mickala Apr 24, 2014

Empty Promises and Rating their Quality of homes higher than actuality

BEWARE - what you see in the model home is the quality that you will get. Model homes are built in 2 months tops, rushed and hurried with shoddy work. If you have a Construction Manager named Adrian Bailey, he was our Construction Manager, also beware that there...

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6 comments

PissedConsumer986498 May 20, 2015 #986498

New house is like a new car, always problems and only suckers buy them. Never buy in a brand new community, usually a very costly mistake, and more than likely HOA fees and restrictions on what you can/can't do to your house. Not worth it.

7 0

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#484183

Location

Houston, Texas

Service

Lennar House Construction

Khrystal Apr 16, 2021

To resolve a dispute

A supplemental taxes owed by Lennar account on my property before I purchased my house in 2018. This amount was owed in 2017 before I purchased the property.

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#2506403

Service

Lennar Home Buying

Pros

Sales representative we dealt with

Cons

Lack of accountability

Loss

$365

Preferred solution

Full refund

PissedConsumer2490252 of Venice, FL Apr 05, 2021

Update

4.3

We have had multiple issues, however, Lennar is following up with us and making things right. Both our microwave and refrigerator were replaced. Construction issues have been addressed.

User's recommendation: Love our town house.

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#2490252

Location

Venice, Florida

Ruby M Apr 04, 2021

Poor workmanship, product defect,

Driveway cracked all the way across, had difficulty getting it repaired. The dishwasher did not work one day, took two weeks to get it repaired. Stove the large burner the flame extends out past the stove, which could catch a person clothing on fire ( repair man came...

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#2488719

Location

Georgetown, Texas

Preferred solution

repaired at no cost

PissedConsumer2473167 of San Jose, CA Mar 24, 2021

Schudule appointment no show

I have items that need to be repair. Schedule appointments. No one showed up. Called Thomas and still no repairs. Please have office to call me to schedule appointment for repairs to make sure we are home

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#2473167

Location

San Jose, California

David G Mar 21, 2021

This lennar built house has ruined my life

This lennar built house has ruined my life. Built in 1996. Multiple shorts in many of the circuits. Labeled GFI where none was ever installed. They tie together ALL wires inside walls and attic which is against code! Look this up: "it is preferable not to double up...

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#2468141

Location

Phoenix, Arizona

Service

Lennar House Construction

Cons

Worst built house has ruined my life

Loss

$40000

Preferred solution

Let the company propose a solution

DAVID H Mar 20, 2021

Incomplete Home ar clsing

1.0

Lennar Home Builder, WCI forced us to close on our new home in Lakewood Ranch so they could get the sale in their fiscal year. We started moving in on the day of the close, and the house was probably still 2 to 3 weeks from being completed. So here we are now almost a month later and its been an incredible inconvenience to have All these people coming into the house to complete the job! Way too many things to mention here....But the first shock was when we walked in the door the home had not been cleaned, and there was construction trash In many parts of the home.

User's recommendation: Buyer Beware.

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#2466670

Location

Sarasota, Florida

Service

Lennar House Construction

Pros

Sales representative we dealt with

Cons

Lousy quality

Preferred solution

Let the company propose a solution

mnwarrior Mar 17, 2021

Sales person was horrible...

2.4

Update by user Mar 19, 2021

cant add all the photos.. But these are just a few.

sorry sitting at work typing on my phone so it might not be 100% readable. screen is horrible to go back and re-read.

my sales guy and his manager are waste of space.. no customer service skills, no care for the...

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#2462184

Service

Lennar House Construction

Pros

Great lot
Design
Good floor plan

Cons

Sales manger was a joke
Bad finishes
Horrible customer service

Preferred solution

Let the company propose a solution

Karenya W Mar 11, 2021

This Company is Horrible

1.0

OMG!!!!The Lennar Company takes Greed to Another Level.. They take Advantage of their Consumers and don't pay their Buyers Agents.. They jacked up the price on New Construction and decreased My Agents Commission to 1%.. We decided to find another Builder that was much more accommodating.. In these trying times this Company is all about the Mighty Dollar..It's really SAD!! What happened to just doing what's RIGHT?? Greed cant Win!!

User's recommendation: Walk away.

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#2453309

Preferred solution

Let the company propose a solution

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PissedConsumer2450822 of Saint Paul, MN Mar 09, 2021

Bad experience

1.0

I'm one of Lennar customers who didn't believe the bad reviews. I read so many bad reviews about Lennar, but I ignore them. I went on to sign a PA with them. Mark, the agent was the most dishonest agent I have ever known. He didn't disclose all the hidden fees. He...

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#2450822

Location

Saint Paul, Minnesota

Deborah M Mar 04, 2021

Upset

1.0

This company continue building houses after I purchase my house with them. I live at the entrance which means heavy trucks keep passing through the main street. This heavy machinery caused a crack at my entrance on the floor. I reach out to Lennar and 3 months later Jacquelyn Sheffield states I am out of the warranty. Out of the warranty of not, Lennar caused damages to my house. I guess this will require to contact my attorney now.

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#2443741

Preferred solution

repair the damage they created

Alvin J Feb 18, 2021

Poor Build Quality

1.0

I have a home built by Lennar Homes. My den wall began to rot and show water damage. I had a plumber come out to determine the cause of this issue. What he found was that the air conditioning run off pipe had been punctured during construction and had been leaking into my wall from day one. When I contacted Lennar Homes, they responded that this was not their issue and to contact my insurance company. I have pictures of the removed damaged pipe with the puncher hole and the spill trail.

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#2425800

Location

Tempe, Arizona

Service

Lennar Home Buying

Cons

Poor build quality
Poor customer service
Poor warranty

Loss

$850

Preferred solution

Pay for repair due to the poor quality of their build.

PissedConsumer2415143 of Portland, OR Feb 10, 2021

Poor service

1.0

Called to inquire about available homes. Neil from Jennings Lodge was rude and short. He is a poor representation of the company and should not be in sales with that kind of attitude. I was truly offended.

User's recommendation: Don't do it.

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#2415143

Location

Jennings Lodge, Oregon

Cons

Service

Nicole H Feb 10, 2021

Unfulfilled Promises to Correct Issues that was under Warranty

1.1

Lennar has made homeownership the worst experience ever. I bought my home back in 2018 and discovered some issues during my initial walkthrough. Shortly after moving in... I discovered even more issues along with the original walk through issues that were never fully resolved. I have repeatedly contacted Lennar through their customer service portal with the issues. However, there seems to be a never ending turnover of personnel and lost work order paperwork. This means that nothing actually gets fixed, and you keep getting put off until your warranty is up. Well people, once your warranty is up that's it. You are in your own.

User's recommendation: I would never buy another Lennar home.

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#2415110

Pros

Design

Cons

Terrible construction and workmanship
Terrible construction and poor workmanship

Preferred solution

Let the company propose a solution

Dannie B Jan 20, 2021

Defective construction and not quality appliances

1.4

I closed on my home on August 26, 2020, since several defective issues and appliance problems began which none of them has been resolved: 1) We have not been able to shower at the guest bathroom since we moved in due *** in the tub. 2) The frame of the front door was...

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#2387921

Service

Lennar House Construction

Cons

Terrible construction and poor workmanship

Preferred solution

Lennar to make all the necessary repairs and appliance replacement

Dianna S Jan 19, 2021

Dissappointed in materials used to build my house.

2.6

I purchased new retirement home July 2018. This is not our first new built. Since then I have had two things which after one year of purchase is not covered by the builder. The first is the paint chipping off the doors in my bathroom cabinets and garbage doors. The manufacturer Timberlake does not cover damage because they claim it's water damage. The second is glass doors in the master bathroom . The water is seeping along the edge which has caused mold along the wall. I called the company who installed the doors and they don't cover anything. We have only lived here for 2 1/2 yrs these things should not be happening so soon. Please help me. Dianna Sambolin

User's recommendation: Make sure builder willing to give you better warrenty on products.

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#2386931

Preferred solution

Deliver product or service ordered

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Price Affordability	2/5
Website	2/5
Value for money	2/5
Diversity of Products or Services	2/5
Warranty	2/5

Lennar

Lennar Overview

Rating Details

Contact Lennar Customer Service

Experience in buying a new home

Empty Promises and Rating their Quality of homes higher than actuality

To resolve a dispute

Update

Poor workmanship, product defect,

Schudule appointment no show

This lennar built house has ruined my life

Incomplete Home ar clsing

Sales person was horrible...

This Company is Horrible

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Dissappointed in materials used to build my house.

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