Lennar

Buying a Lennar home is the biggest mistake of my life. Our paint literally slides off the bathroom walls and comes off if touched with a damp hand.

Our bathroom hardwear fell off the walls. Our ceiling was mudded incorrectly and looks streaky.

One of the employs who was supposed to come out and help mocked my husband, who is a 100% disabled veteran and uses a cane, saying he used his "disability as a crutch". Jonathan Bravenec promised to make this better, letting us hire our own crew to fix the paint, but turned out to be the biggest liar here. I have had better service buying a $7k used car than Bravenec gave.

Whatever you do, don't buy here. They are disrespectful, unhelpful liars.

I was forced to close on my home early, which is a new build from January 2024. Upon moving in, it was evident my home was rushed.

I had cracked bathroom tile, discolored grout in my master shower that took the trade coming out 2 times to finally fix, paint on my bathroom cabinets, issues with my oven - you name it, I had an issue with it.

Around 5 months after moving in, I saw my kitchen cabinets (the edges near the floor) had chips and dents in it. I opened a ticket and before I could get on the virtual call, the rep had already marked my ticket as "completed," and proceeded to tell me the most they were going to do is offer "wax and a crayon" to fix because I didn't notice the issue during my walkthrough. HOW would I have noticed something like that unless I was cleaning the floor during my walkthrough? She said "I know you don't like my answer, but that's my answer." She also told me that even though there was pen marks and writing on my baseboards, if I had the painter come out to fix, they would not come back again within my 1 year warranty even if I had another issue.

So apparently I have to wait for my 1 year warranty for my home to be in the condition it should've been in when I initially moved in.

I got in contact with a regional rep, who also rushed me off the phone, and proceeded to tell me it was likely ME that damaged the cabinets by using a "mop." Excuse me? I live by myself, no kids, no pets and YOUR trade installed damaged cabinets yet I am taking the blame for it?

This company has terrible business practice and rude, inept employees.

They do not cover most items on their warranty. DO NOT PURCHASE A HOME FROM THIS BUILDER.

Went to Lennar and spoke to Mr. LeBron who provided us with several listings of homes for sale.

My husband and I found a home we wanted after going out to see each one. Then we filled out the loan application and sent everything to Loan Officer, Darin Vandusen. I sent in 2 years of tax returns, my current 1099K, and my current bank statement. He confirmed he received everything and we never heard anything back, even after we made several attempts to try and reach him.

We tried to reach out to Mr. LeBron to see if he had heard anything and he said, 'Let me check to see what's going on,' but never got back to us either. Very disappointed with Lennar, I feel like it was a waste of time and energy.

Now, I don't know who has all of my paperwork and I have a hard inquiry on my credit report. Very disappointed and concerned.

. Due to the poor construction at the slab and the stucco, my house started leaking to my master bedroom closet and no one from the Lennar home figured out what's causing the leak.

They made a big hole in the middle of the closet and left it like that and send someone to parch it after 10 days. They put some concrete on but it is not even level. No one knows when it is going to finish putting everything back. When they started to work, I thought it is going to finish soon.

But it is now 3 weeks and still not finished and can't even use my master bedroom.

Only 18 months old house. Never recommend to buy a home from Lennar.

This was the worst experience I have ever encountered!!! We have purchased at least 4 new homes and NEVER have been through such a messed up closing and disappointing home purchase.
First, the rate was not locked in as agreed, so we ended up paying over 2 points more, bought down rate.
Second, it was the holiday weekend when they prepared the closing, and they would not budge, even though we requested early enough to change.
Third, the manager was rude, the agent practically cussed my husband out, and they acted like nothing happened when we went to closing.

Cody, the loan officer was rude, and non-communicative, I had to go through every line to make sure they were not charging us too much, some fees could change, and Cody (loan officer) couldn't explain some of the verbiage on the contract, and he kept changing the amount we had to bring to closing. We went to the house every day to make sure things were going as promised, we always had to check on what was going on, I suggest with LENNAR or any builder do this. Make sure you get things completed before your warranty expires. They take a long time to perform the actions needed by the homeowner.

They run through closings like it's a revolving door. I have heard the worst horror stories from many neighbors in our community.
Fourth, our bathroom and bedroom were molded from water under the sink and messed up the carpet in the bedroom. We had to make sure this was fixed properly, they wanted to do something that may come back to haunt us later, my husband firmly requested they fix the problem in a different more efficient way (pics attached).
I heard from one of the vendors there is a class action lawsuit against them. No surprise this happened and more will come.

One of the BEST communicators was a young man by the name of DILLION, he was ALWAYS accessible, checking on customer complaints to see if items were completed. I appreciate you, Dillion.

If you're looking for poor build quality, and a miserable warranty process, Lennar is the way to go!

The home at Harvest Ridge was built terribly, and under terrible conditions. When purchasing the home, the close date slipped a few weeks due to the exterior not being painted.

They rushed the painting and did it in the cold and in the wind resulting in paint overspray all over the house.

Items identified pre-closing were not addressed, and I had to fight with them to rectify them. For example, they admitted they ran a piece of flexible conduit under a joist and the drywallers drywalled around that leaving it exposed. I had to fight them for them to somewhat fix the issue. They got lazy and decided to mount the doorbell on a piece of 2x4 instead of mounting it to the siding as the other houses had it.

The doorbell and AC did not work once I closed on the house. They refused to look at the AC even during the warmer days because it wasn't "warm enough."

Also, with how the shower door is oriented, it leaks onto the baseboard causing water damage. They came out to "fix" it 3 times, and the problem still persists. Now they are essentially telling me to kick rocks.

The doors are all painted in a satin finish as well as the hinges where they should be left unpainted.

This causes the doors to pick up dirt ridiculously easy. They also didn't paint the backsides of any of the handrails.

Overall terrible quality, terrible handling of warranty claims.

At no time prior to purchase did the builder fully disclose that I was sold a house on a plot of land on which almost half of the backyard was actually a public easement on which no structural improvements could be made. This I discovered only after applying to the HOA, requesting and being refused permission to do landscaping.

The survey presented, not reviewed, at closing gives no details about the land restrictions. Who would knowingly buy land just to maintain and pay the taxes without the freedom to use and enjoy as ordinarily expected? Over two months since bringing the matter to top level management, Lennar has yet to take responsibility for non-disclosure about the nature, the extent and limitations regarding the property prior to purchase. For me, as for most people, a home purchase is a long term investment.

The cost here was higher than worth, including the opportunity cost to secure a different, more suitable home. The company has displayed an absolute appalling lack of integrity, unfair and reprehensible business conduct.