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I purchased my home on 12/21 and I have had a number of issues in the Hills of Crown Ridge subdivision. My heater was not working properly and could not be serviced to working order for 6 days. The temperatures in my area were sub 30 during this time period and my...
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Featured
ID
#1179406 Review #1179406 is a subjective opinion of poster.
Location
Frisco, Texas
Service
Lennar Home Buying
Pros
  • Design
Cons
  • Excuses
  • Warranty
Reason of review
Damaged or defective
Loss
$217
Preferred solution
Let the company propose a solution
Most helpful review
Lennar - Empty Promises and Rating their Quality of homes higher than actuality
Lennar - Empty Promises and Rating their Quality of homes higher than actuality
Lennar - Empty Promises and Rating their Quality of homes higher than actuality
Lennar - Empty Promises and Rating their Quality of homes higher than actuality
Lennar - Empty Promises and Rating their Quality of homes higher than actuality
BEWARE - what you see in the model home is the quality that you will get. Model homes are built in 2 months tops, rushed and hurried with shoddy work. If you have a Construction Manager named Adrian Bailey, he was our Construction Manager, also beware that there...
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6 comments
#986498

New house is like a new car, always problems and only suckers buy them. Never buy in a brand new community, usually a very costly mistake, and more than likely HOA fees and restrictions on what you can/can't do to your house. Not worth it.

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Featured
ID
#484183 Review #484183 is a subjective opinion of poster.
Location
Houston, Texas
Service
Lennar House Construction

To resolve a dispute

A supplemental taxes owed by Lennar account on my property before I purchased my house in 2018. This amount was owed in 2017 before I purchased the property.
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ID
#2506403 Review #2506403 is a subjective opinion of poster.
Service
Lennar Home Buying
Pros
  • Sales representative we dealt with
Cons
  • Lack of accountability
Loss
$365
Preferred solution
Full refund

Update

We have had multiple issues, however, Lennar is following up with us and making things right. Both our microwave and refrigerator were replaced. Construction issues have been addressed.

User's recommendation: Love our town house.

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ID
#2490252 Review #2490252 is a subjective opinion of poster.
Location
Venice, Florida
Driveway cracked all the way across, had difficulty getting it repaired. The dishwasher did not work one day, took two weeks to get it repaired. Stove the large burner the flame extends out past the stove, which could catch a person clothing on fire ( repair man came...
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ID
#2488719 Review #2488719 is a subjective opinion of poster.
Location
Georgetown, Texas
Preferred solution
repaired at no cost

Schudule appointment no show

I have items that need to be repair. Schedule appointments. No one showed up. Called Thomas and still no repairs. Please have office to call me to schedule appointment for repairs to make sure we are home
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ID
#2473167 Review #2473167 is a subjective opinion of poster.
Location
San Jose, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
This lennar built house has ruined my life. Built in 1996. Multiple shorts in many of the circuits. Labeled GFI where none was ever installed. They tie together ALL wires inside walls and attic which is against code! Look this up: "it is preferable not to double up...
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ID
#2468141 Review #2468141 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Lennar House Construction
Cons
  • Worst built house has ruined my life
Loss
$40000
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incomplete Home ar clsing

Lennar Home Builder, WCI forced us to close on our new home in Lakewood Ranch so they could get the sale in their fiscal year. We started moving in on the day of the close, and the house was probably still 2 to 3 weeks from being completed. So here we are now almost a month later and its been an incredible inconvenience to have All these people coming into the house to complete the job! Way too many things to mention here....But the first shock was when we walked in the door the home had not been cleaned, and there was construction trash In many parts of the home.

User's recommendation: Buyer Beware.

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ID
#2466670 Review #2466670 is a subjective opinion of poster.
Location
Sarasota, Florida
Service
Lennar House Construction
Pros
  • Sales representative we dealt with
Cons
  • Lousy quality
Preferred solution
Let the company propose a solution
Lennar - Sales person was horrible...
Lennar - Sales person was horrible...
Lennar - Sales person was horrible...
Lennar - Sales person was horrible...
Lennar - Sales person was horrible...
Lennar - Sales person was horrible...
Update by user Mar 19, 2021

cant add all the photos.. But these are just a few.

sorry sitting at work typing on my phone so it might not be 100% readable. screen is horrible to go back and re-read.

my sales guy and his manager are waste of space.. no customer service skills, no care for the...

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Featured
ID
#2462184 Review #2462184 is a subjective opinion of poster.
Service
Lennar House Construction
Pros
  • Great lot
  • Design
  • Good floor plan
Cons
  • Sales manger was a joke
  • Bad finishes
  • Horrible customer service
Preferred solution
Let the company propose a solution

This Company is Horrible

OMG!!!!The Lennar Company takes Greed to Another Level.. They take Advantage of their Consumers and don't pay their Buyers Agents.. They jacked up the price on New Construction and decreased My Agents Commission to 1%.. We decided to find another Builder that was much more accommodating.. In these trying times this Company is all about the Mighty Dollar..It's really SAD!! What happened to just doing what's RIGHT?? Greed cant Win!!

User's recommendation: Walk away.

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ID
#2453309 Review #2453309 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
Lennar - Bad experience
I'm one of Lennar customers who didn't believe the bad reviews. I read so many bad reviews about Lennar, but I ignore them. I went on to sign a PA with them. Mark, the agent was the most dishonest agent I have ever known. He didn't disclose all the hidden fees. He...
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ID
#2450822 Review #2450822 is a subjective opinion of poster.
Location
Saint Paul, Minnesota

Upset

This company continue building houses after I purchase my house with them. I live at the entrance which means heavy trucks keep passing through the main street. This heavy machinery caused a crack at my entrance on the floor. I reach out to Lennar and 3 months later Jacquelyn Sheffield states I am out of the warranty. Out of the warranty of not, Lennar caused damages to my house. I guess this will require to contact my attorney now.
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ID
#2443741 Review #2443741 is a subjective opinion of poster.
Preferred solution
repair the damage they created

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Build Quality

I have a home built by Lennar Homes. My den wall began to rot and show water damage. I had a plumber come out to determine the cause of this issue. What he found was that the air conditioning run off pipe had been punctured during construction and had been leaking into my wall from day one. When I contacted Lennar Homes, they responded that this was not their issue and to contact my insurance company. I have pictures of the removed damaged pipe with the puncher hole and the spill trail.
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ID
#2425800 Review #2425800 is a subjective opinion of poster.
Location
Tempe, Arizona
Service
Lennar Home Buying
Cons
  • Poor build quality
  • Poor customer service
  • Poor warranty
Loss
$850
Preferred solution
Pay for repair due to the poor quality of their build.

Poor service

Called to inquire about available homes. Neil from Jennings Lodge was rude and short. He is a poor representation of the company and should not be in sales with that kind of attitude. I was truly offended.

User's recommendation: Don't do it.

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ID
#2415143 Review #2415143 is a subjective opinion of poster.
Location
Jennings Lodge, Oregon
Cons
  • Service

Unfulfilled Promises to Correct Issues that was under Warranty

Lennar has made homeownership the worst experience ever. I bought my home back in 2018 and discovered some issues during my initial walkthrough. Shortly after moving in... I discovered even more issues along with the original walk through issues that were never fully resolved. I have repeatedly contacted Lennar through their customer service portal with the issues. However, there seems to be a never ending turnover of personnel and lost work order paperwork. This means that nothing actually gets fixed, and you keep getting put off until your warranty is up. Well people, once your warranty is up that's it. You are in your own.

User's recommendation: I would never buy another Lennar home.

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ID
#2415110 Review #2415110 is a subjective opinion of poster.
Pros
  • Design
Cons
  • Terrible construction and workmanship
  • Terrible construction and poor workmanship
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
I closed on my home on August 26, 2020, since several defective issues and appliance problems began which none of them has been resolved: 1) We have not been able to shower at the guest bathroom since we moved in due *** in the tub. 2) The frame of the front door was...
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ID
#2387921 Review #2387921 is a subjective opinion of poster.
Service
Lennar House Construction
Cons
  • Terrible construction and poor workmanship
Preferred solution
Lennar to make all the necessary repairs and appliance replacement

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Dissappointed in materials used to build my house.

Lennar - Dissappointed in materials used to build my house.
Lennar - Dissappointed in materials used to build my house.
Lennar - Dissappointed in materials used to build my house.
I purchased new retirement home July 2018. This is not our first new built. Since then I have had two things which after one year of purchase is not covered by the builder. The first is the paint chipping off the doors in my bathroom cabinets and garbage doors. The manufacturer Timberlake does not cover damage because they claim it's water damage. The second is glass doors in the master bathroom . The water is seeping along the edge which has caused mold along the wall. I called the company who installed the doors and they don't cover anything. We have only lived here for 2 1/2 yrs these things should not be happening so soon. Please help me. Dianna Sambolin

User's recommendation: Make sure builder willing to give you better warrenty on products.

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ID
#2386931 Review #2386931 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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