Vancouver, Washington
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Customer service
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1 comment

We bought a new house lennar four months ago. We wish didn't though.

We moved in December 22nd, and 24th we didn't have hot water. We were with out hot water for five days. Can you imagine our Christmas & New Years with out hot water??? And after that our oven and dishwasher broke.

We asked for help but lennar manger Joe ignored our calls and texts. After that our kids toilet started leaking, we called Joe, we sended pictures, he did nothing but ignored. Right now our heater isn't working.

We called them and they didn't even answer. Lennar is very expansive and has poor quality houses.

Product or Service Mentioned: Lennar House Construction.

Reason of review: Bad quality.

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We had an issue with our washer as well but the Appliances are warrantied through the appliance company not lennar. this is clearly outlined in your lennar warranty handbook.

the dos and dont's of the home warranty process. Each item in a new construction home is warrantied by the individual sub contractors who build the home.

I recommend reading through documents the next time you sign for a home.

We love our Lennar home and wouldn't trade it for the world.