Lennar has horrible customer service
I do not own a Lennar home, but I have lived next to a model home for over one year.I have had major drainage problems with their property draining into mine.
It wouldn't be as bad if they wouldn't operate their sprinklers three - four times per day. They run the sprinklers so hard and frequently, there will be 3-4 inches of running water in the street and between the houses. The standing surface water that is caused by this then causes problems of mosquitos and frogs among many other pests. I've made numerous contact attempts with absolutely zero assistance.
During a conversation with one of their executive service representatives by the name of James Perry, that had called me back regarding a certified letter that I had sent, stated that my case is not actionable and that I should go ahead and pursue further action. The BBB scored Lennar a big fat "F" in their ability to handle customer complaints. No wonder.
They make zero effort to fix anything.I may just camp out side their model home discouraging their potential customers.
Monetary Loss: $2.