Product: Lennar Customer Care Clear all filters (33 of 33 reviews match)
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My husband and I purchased a brand new Lennar Pinnacle home in Clovis CA in 2009. Over the past 10 years we experienced 6 water line leaks in various parts of our house. After the 3 or 4th leak, Lennar told us that our house had faulty water lines and we needed a...
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2 comments
ColossalGrizzlyBear712
#1741235

I also own a Lennar home brand new 10 years now and since then I have had 4 different leaks, the plumber told me typical Lennar pipes. I’m just praying no more water leaks.

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Review
#1603083 Review #1603083 is a subjective opinion of poster.
Service
Lennar Customer Care
Cons
  • Lack of accountability
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Deliver product or service ordered
Featured
1.0
Details
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
Lennar - Lack if Warranty Issue Urgency
We bought a home in Milton GA from CalAtlantic but before we closed unfortunately Lennar took over— we purchased the deluxe landscape package and all acre lots have irrigation- well- Lennar never set up the irrigation and the landscapers did a terrible job grading- our...
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Review
#1602936 Review #1602936 is a subjective opinion of poster.
Service
Lennar Customer Care
Reason of review
Poor customer service

Lennar in Kendale Lakes-Tamiami, Florida - Terrible

1.0
Details
This is one of the worst companies in terms of customer service I have ever seen. Your "customer care" representatives do nothing to assist your customers when they are in need. I have not even owned my home for a year and am still within the one year warranty but it seems that since my one year is drawing closer, my work orders get closed and "resolved" without so much as an attempt to resolve the issue. Every conversation I have had with your representatives has been documented and I will sure to show it to anyone who has ever thought about purchasing one of your homes. I will make sure to tell my family and my friends who wish to purchase homes to NEVER buy from Lennar.
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Review
#1569791 Review #1569791 is a subjective opinion of poster.
Service
Lennar Customer Care
Cons
  • Refusal to accept responsibility
  • Not being called back
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lennar Warranty Repairs
Good morning I would like you to know that both Tues morning (12/4/18) and this morning (12/5/18) were very different, much better. The construction manager was seen at the site and there wasn't a gang of construction men hanging outside our house at 5am. The area...
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Review
#1415930 Review #1415930 is a subjective opinion of poster.
Service
Lennar Customer Care
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Full refund

Lennar in Broomfield, Colorado - Horrible Communication

2.4
Details
I am an outside mortgage lender. Lennar had poor communication between the buyer, sales, construction and their title company. I've never seen such piss-poor service. I believe they purposefully sabatoged the closing because I beat their offer (after matching incentives). The buyer is #1, always! Any outfit the neglects the client doesn't deserve to be in business.
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Review
#1411231 Review #1411231 is a subjective opinion of poster.
Service
Lennar Customer Care
Reason of review
Poor customer service

Lennar in Ocala, Florida - Warranty claims

3.1
Details
Water leak needs dealt with ASAP. Sod issue has been sitting for months. Please call me. 7206291185
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Review
#1377027 Review #1377027 is a subjective opinion of poster.
Service
Lennar Customer Care

Lennar in Media, Pennsylvania - Liars

1.7
Details
Popouts 1 year, manager Loius COCCO...such a liar. Came to my home for repairs four times and it's still not finished...shoddy work, made the walls worse than what they were. After not responding to going out with him, he pulled the workers from my home-Somerton Valley-Trevose, PA.....Louis Cocco a moron!
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Review
#1371928 Review #1371928 is a subjective opinion of poster.
Service
Lennar Customer Care
1.0
Details
LENNAR HOMES Over 30 floor Tile were improperly install over 50% of the electrical outlets are rattling in loose,tile in the master bathroom shower is crack no medicine cabinets installed, no tissue racks installed, several towel racks missing, interior paint was...
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Review
#1350606 Review #1350606 is a subjective opinion of poster.
Service
Lennar Customer Care
My son purchased a new home from Cal-Atlantic.Lennar purchased the project. My son only purchased my home because of Cal-Atlantic people.On August 31, 2018. We had the walkthrough earlier that day between 2:00 - 3:00 PM.We found a lot of items unfinished. We are...
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Review
#1350603 Review #1350603 is a subjective opinion of poster.
Service
Lennar Customer Care

Contact Lennar Customer Service

Mailing Address:
LENNAR
700 Northwest 107th Avenue
Miami, Florida 33172
United States
Phone:
(800) 509-4979
All Lennar Contacts
3.2
Details
We bought our home from CalAtlantic (now Lennar) at Falls of Hickory Flats (Canton, GA). Our home is very nice but having a problem with microwave and everyone at Lennar (formerly CalAtlantic when we bought) passes the buck and not step forward to help. Our display...
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Review
#1292559 Review #1292559 is a subjective opinion of poster.
Service
Lennar Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution