San Jose, California
Not resolved
Customer service
Price Affordability

I am a first time prospective homebuyer and was interested in Lennar Astoria, San Jose. I was on top of the list and was ready with a price of $611K for the townhouse. After keeping me in dark for 2 months, suddenly Lennar bumped up the price to $637K with their own sets of reasons. On top of that when I raised concerns on the price increase, they silently sold the home without even giving me the opportunity or confirming me (even though I was on top of the list).

While I am disappointed with Lennar's malpractice, I am at least happy that I did not do business with them. I raised the issue to Gordon Jones, Division President, Lennar but to no avail.

Reason of review: Pricing issue.

Monetary Loss: $26000.

Preferred solution: Let the company propose a solution.

  • Pricing Deception
  • Transparency
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