I bought a Lennar home in Minnesota and winters get very cold (no surprise). I have a severe condensation problem on my windows and when I called customer service for help, it was nightmare of an experience.
She was rude, spoke down on me and totally blamed me for the problem that I don't change the humidity settings in the house everyday.
She reminded me that I signed a document that humidity is not Lennar's problem and I should have to monitor indoor humidity everyday and settings everyday, yes, everyday...
What an awful experience and I would never buy a Lennar home again. I have never seen such a poor customer support representative in my entire life.
Product or Service Mentioned: Window.
Reason of review: Poor customer service.