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1.9
Details
My initial experience was great with Steve in their sales office in Lake Nona. They expected to have my home completed by November but once August came in they told me we are getting ready to close. Of course I was surprised since I was visiting the house since I had...
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Review
#1604158 Review #1604158 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lennar review in Kissimmee, Florida: Bad workmanship

1.0
Details
Lennar review - Bad workmanship
Lennar review - Bad workmanship
Lennar review - Bad workmanship
Why would you put the base board first instead of the tile. Now you have a gap between the tile and baseboard. Awful work to be a brand new house.
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Review
#1586220 Review #1586220 is a subjective opinion of poster.
Service
Lennar House Construction
Reason of review
Bad quality

Lennar review in Kendale Lakes-Tamiami, Florida: Terrible

1.0
Details
This is one of the worst companies in terms of customer service I have ever seen. Your "customer care" representatives do nothing to assist your customers when they are in need. I have not even owned my home for a year and am still within the one year warranty but it seems that since my one year is drawing closer, my work orders get closed and "resolved" without so much as an attempt to resolve the issue. Every conversation I have had with your representatives has been documented and I will sure to show it to anyone who has ever thought about purchasing one of your homes. I will make sure to tell my family and my friends who wish to purchase homes to NEVER buy from Lennar.
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Review
#1569791 Review #1569791 is a subjective opinion of poster.
Service
Lennar Customer Care
Cons
  • Not being called back
  • Refusal to accept responsibility
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lennar Warranty Repairs
2.3
Details
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
Lennar review - 60 days of construction workers in my home and it's still not done
On 11/30/18, we were threatened with the loss of the home and our deposit if we did not close on the home "in one hour.” There was no certificate of occupancy issued because it failed inspections. And the walk-through one-hour before closing revealed construction...
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Review
#1562370 Review #1562370 is a subjective opinion of poster.
Service
Lennar House Construction
Pros
  • Representatives always keep calm and polite
  • Location
  • Price
Cons
  • Customer service and warranty
  • Poor workmanship in all areas
  • Builder manager lack to inspect
Reason of review
Bad quality
Tags
  • lied
  • Lennar complaints
  • Faulty Landscaping
  • Lennar home house
  • Warranty And Customer Service
  • Lennar New Construction
  • Construction Defects
1.0
Details
I am amazed with how poorly this company treats people, from their sales reps, to their top Management. I had an issue with a sales rep and was going to still purchase the unit (which I'm glad I didn't). I went 3 levels high to try and speak to Senior Mgt. and no one...
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Review
#1529491 Review #1529491 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
a simple phone call
1.5
Details
BEWARE IF YOU ARE CONSIDERING WCI & LENNAR My husband and I decided to make an offer on a new home in build and negotiated heavily and the major point in the negotiations were choosing options for the new home to our liking and budget. The sales agent representing WCI...
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Review
#1488632 Review #1488632 is a subjective opinion of poster.
Service
Lennar House Construction
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution

Lennar review in Tampa, Florida: Water damage in Wall

Lennar review - Water damage in Wall
Lennar review - Water damage in Wall
Hello, I have a question, I notice last night a water bubble in the wall behind my wash room. I need to know who to contact in regards to that. I need to have someone take a look at it to see how that occurred or happening underneath. Thank you for your help. Lavern McNeil
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Review
#1458335 Review #1458335 is a subjective opinion of poster.

Lennar review in Tampa, Florida: Take short cuts

5.0
Details
Terrible fine finishers EXCEPT when it benefits their pockets. Take immaculate care of their golf course. I do love their salesman; he tries to correct anything he can!
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Review
#1418372 Review #1418372 is a subjective opinion of poster.
1.9
Details
Gentlemen, this home was supposed to close November 15, 2018. To this date Buyer does not have an idea as when is going to be completed. I have called numerous times to speak to a manager and no success. Your salesperson Ernest tells me there was an issue with the...
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Review
#1414701 Review #1414701 is a subjective opinion of poster.
Service
Lennar House Construction
Pros
  • Salesperson ernest
Cons
  • Excuses
  • Delivery time
Reason of review
Problem with delivery
Loss
$1500
Tags
  • Not 100 Satisfied

Contact Lennar Customer Service

Website:
Mailing Address:
700 Northwest 107th Avenue
Miami, Florida 33172
United States
Phone:
(800) 509-4979
All Lennar Contacts

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Latest Question

Lennar Questions
Placed money down on a VILLA in July of 2018 that was to break ground in September and be delivered in December. When September rolled around and the anticipated groundbreaking didn't occur I contacted the SWFL VP for an answer. He assured me that groundbreaking on my...
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#1394096 Review #1394096 is a subjective opinion of poster.
Service
Lennar House Construction
Reason of review
Problem with delivery