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I am sure this, like the phone call I placed to your corporate offices will fall on deaf ears, but I'll give it a shot anyway. My wife and I made the commitment of purchasing a home from Lennar in the Bluewood development in Celina Texas.

As the end of the year was approaching quickly (2018), we were subjected to tremendous pressure to close on the new house before the end of the Lennar fiscal year. The main problem with this was we had a home to sell before we could close on the new Lennar home. Well, it all worked out, and we sold our existing home and took ownership of the new Lennar home. Our community is a brand new development and is shared by 3 other builders, DR Horton, M/I homes and Meritage.

All 3 of these builders have continued construction, and we noticed that Lennar had "seemed" to halt the building of new homes. I went to the sales office the other day to talk about a few issues and I noticed it was closed. Not just closed, but cleaned out. There was a note on the door with a phone number to call in case I had questions.

When I called I was told that Lennar had "sold" all of it's existing lots to another builder. The "new builder" isn't even ranked in the top 25 of the US for customer satisfaction. My wife and I were sold on the concept that our new community was a Lennar community with certain standards and guidelines.

With the advent of the sale of the 40 or so additional lots to a "lesser" builder my wife and I feel "duped" and I am left to wonder about the long term health of my property and any increase in value. My home was an investment, and I bought it from Lennar under the guise that a certain level of service and excellence would be maintained.....obviously this isn't going to happen now.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

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