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  • Customers like
    • Sale staff are nice and helpful but building staff was bad1
  • Customers don't like
    • Terrible workmanship5
    • Customer care service3
    • Customer service is horrible3

100% FULL

  • Aug 25
  • Home Construction and Repair
  • Saint Augustine, Florida
  • Poor Quality Home
  • 96
  • REVIEW RATING 5/5
Lennar - VERY CHINTZILY BUILT
1 of 15

BOUGHT NEW HOME.HAD TO BUY NEW HEAT PUMP AND AIR-CONDITIONING UNIT AS TO SMALL OF ONE WAS PUT IN. HAVING 21 WINDOWS REPLACED. HAVE HUGE CRACKS IN OUTSIDE STUCCO! MOLD ,GROUT THAT COMES OUT WHEN WE TOLD THEM THE FIRST YR. THEY SENT SOMEONE TO REPAIR WE KNOW THIS IS FROM FLOOR NOT BEING LEVEL BUT THEY REFUSED TO FIX. POORLY GRADED IN BACK YARD. THEY SAID WE HAD BRAND NEW APPLIANCE.WHEN WE HAD... Read more

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  • Aug 18
  • Home Construction and Repair
  • Glen Burnie, Maryland
  • New Home Construction
  • 240
  • REVIEW RATING 5/5

Lennar homes are probably as bad as any other new construction nowadays, but I live in a 2013 Lennar townhome and can be perfectly honest because I have nothing to lose. Why? Because I am renting. I am not an owner that has to worry about potential resale value due to my negative feelings. I will also disclose that I am a homeowner of 2 properties that I formerly lived in and now rent as we... Read more

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  • Aug 14
  • Home Construction and Repair
  • Mechanicsville, Virginia
  • Lennar Home
  • 90
  • REVIEW RATING 4/5

We bought a place in virginia . Like the design . But wokmanship is poor, maybe they aren't using good quality workman I have one big complaint . Customer service is not good . They don't care overall. The other thing is that my master bathroom shower base and floor underneath was not constructed properly. My shower base sank twice because they laid it only on the wood floor. My master... Read more

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  • Aug 13
  • Home Construction and Repair
  • Garland, Texas
  • Lennar Home
  • 103
  • REVIEW RATING 4/5

A very hard working an honest friend told me that Jon Bonner a builder for Lennar Homes cheated both the company and him. This builder earlier this year completed a model home in Fate, Texas. The contractor painted the model home and during a conversation about the extra paint labor was asked by the builder, Jon Bonner how much do you need for your extras. The painter asked for $3000.00. Bonner ... Read more

Was this review helpful? 1 0

  • Aug 03
  • Home Construction and Repair
  • Davie, Florida
  • Lennar Pre-Construction Home
  • 289
  • REVIEW RATING 5/5

I just closed on my house less than 60 days ago. Part of their "sale" is that they take care of anything that goes wrong when you first move into the home. Well, Lennar "cares" does not care. They are now telling me, after being in the home less than 60 days I need to call GE to get my Dishwasher fixed. The entire reason I chose to buy Pre Construction was to keep from having these issue. I... Read more

Was this review helpful? 1 0

  • Jul 30
  • Home Construction and Repair
  • Upper Marlboro, Maryland
  • Lennar Home
  • 93
  • REVIEW RATING 4/5

Lennar customer service is beyond poor after one month basement floods when rain falls the urgency to get my issues resolve is like i'm begging a favor of them Read more

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  • Jul 08
  • Home Construction and Repair
  • Dfw Airport, Texas
  • Lennar Home
  • 537
  • REVIEW RATING 5/5

I cannot express how disappointed I have experienced with Lennar Homes. Lennar built a home for us in Crown Ridge community Frisco, Texas. After weeks and days our promised closing date keep getting delayed, we had to extend our ratelock 2 times, we ended up to close the house with a long list of items that were not yet complete. Lennar wanted us to close and promised us the work would be... Read more

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  • Jul 04
  • Home Construction and Repair
  • Bakersfield, California
  • Lennar Home
  • 238
  • REVIEW RATING 4/5

lennar used copper tubing in the walls of my home, we have had 5 leaks from pin holes in the copper tubing....today we found 2 more, master bathtub is leaking into master bedroom carpet and master shower is leaking into my sons closet......please if anyone knows how I can get Lenard to help. Please contact my ftlmurphy@yahoo.com. My home is 11 yrs old. Or does anyone know if there is any class... Read more

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  • Jun 30
  • Home Construction and Repair
  • San Antonio, Texas
  • Positive Experience
  • 303
  • REVIEW RATING 4/5

We recently bought a home from Lennar and I must say we have been very happy with the house. I will not say that everything has been perfect but even new houses will have issues. The problems that have occurred have been very minor and have been addressed right away even coming out on a Saturday morning. We are completely happy with our home and with Lennar San Antonio. Thank you Steven Hall,... Read more

Was this review helpful? 0 1

  • Jun 25
  • Home Construction and Repair
  • Charlotte, North Carolina
  • New Home Construction
  • 1
  • 1
  • 377
  • REVIEW RATING 5/5

Too much to say but the short of it is they talk of core principles yet don't seem to do anything to improve upon them or customer satisfaction. I'm amazed that by spending a little extra effort and cost upfront would save them money on the backside not to mention help the customer satisfaction level. I won't buy another Lennar home at this point. I will list a few items found "glued and screwed... Read more

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